All of BBMHosting's reseller web hosting plans are backed by a anytime money back guarantee. If you are not completely satisfied with our services or support, you will be given a full refund of the monthly hosting fee amount excluding setup fees, domain registration fees, add-on/upgrade fees and overages. Setup fees are refundable only if the account order is canceled prior to account activation. If you cancel prior to the end of your contract term and you received special pre-pay rates, your hosting fees will be adjusted so that you pay the regular, non-discounted monthly fees. This policy does not apply to any additional services such as overages, referrer logs, real audio/video, additional disk space, additional pop accounts, etc. Due to security concerns, all account cancellations must be done via our cancellation forms at http://BBMHosting.com/cancel.php. Phone or email requests will not constitute acceptance of any cancellation. Refunds will be made by company check or issued back to your credit card within 30 days of receipt of cancellation. To receive your refund, you must terminate this Agreement in the manner described in above and cease using the Services. BBMHosting must receive your termination notice from http://BBMHosting.com/cancel.php. Your must fill out every field on the cancellation form including why you are not satisfied with the Services.
All of BBMHosting’s Dedicated Server Accounts are backed by a 30 day money back guarantee. If you are not completely satisfied with our services or support within the first 30 days of your contract, you will be given a full refund of the contract amount excluding setup fees, domain registration fees, add-on/upgrade fees and overages. Setup fees are refundable only if the account order is canceled prior to server activation. For dedicated hosting contracts of 3 months or less, the full contract amount less any setup fees and overages will be refunded if BBMHosting is notified within the first 30 days following activation. No refund is available after the 30th day. For dedicated hosting contracts longer than 3 months, a refund equal to one half of the contract amount less any setup fees and overages will be given if BBMHosting is notified prior to the first day of the third month of the contract term. If you cancel prior to the end of your contract term and you received special pre-pay rates, your hosting fees will be adjusted so that you pay the regular, non-discounted monthly fees. No refunds for any reason will be given once the third month of the contract term has begun. This policy does not apply to any additional services such as overages, referrer logs, real audio/video, additional disk space, additional pop accounts, etc. Due to security concerns, all account cancellations must be done via our cancellation forms at http://www.bbmhosting.com/Cancellation.pdf and fax to BBM at 515-474-3780. Phone or email requests will not constitute acceptance of any cancellation. Refunds will be made by company check or issued back to your credit card within 30 days of receipt of cancellation. To receive your refund, you must terminate this Agreement in the manner described in above and cease using the Services.
All of BBMHosting's reseller web hosting plans are backed by a anytime money back guarantee. If you are not completely satisfied with our services or support, you will be given a full refund of the monthly hosting fee
